How to change username, password, or delete user in eFactory.
If you are in need of resetting your password, deleting inactive users, or adding a new user (reminder: there is a new license fee associated with adding a new user).
Please note: you must have administrator rights to be able to add, delete or modify an eFactory user.
Change a Username:
Login into eFactory using your credentials.
Go to the Services menu.
Use the drop down to select Administration Tasks.
Locate the username that you want modify.
Select Edit under the Actions column.
Hit Change User button.
Add the username you wish to use.
Select “Save Changes”
To change a user’s password:
In the same Administration Tasks areas:
Go to the username in question.
Select edit on the right column (under Actions).
Enter the new password.
Hit the blue “Change Password” button.
To delete a user:
Select the username.
Click the red box in the lower left corner.
Click “Confirm” to remove.