Managing eFactory Users
You are unable to login using their credentials and needs the password reset
Delete a user
Adding a new user
You will need administrative rights to make any modifications to users or passwords
Go to eFactory and login using your customers prefix. Go to Services drop down, select Administration Task
If the request is to add a user select blue box and create login credentials.
If request is to change password go to the username in question and select edit.
Change password and save.
If deleting user select the red box and confirm to remove.