Support Resources: Glossary of DCL Acronyms & Terms
There are MANY acronyms and terms used at DCL on a daily basis. This will help the understandability of our systems.
You will find the following acronyms and terms used commonly in conversation, emails, documents, and more.
Glossary of Acronyms and Terms:
AC- Account closed
API- Application Programming Interface (api.dclcorp.com)
ASN- Advanced Shipping Notice to a retailer that item has shipped
BTO- Billed to Order (up to 3 days on the floor)
CAR- Corrective Action Report
CARC- Corrective Action Report (Customer complaint). Taken care of within 24 hours
CARS- Corrective Action Report (Supplier complaint)
CRT- Customer Request Tracker
DG- Dangerous Goods
EDI- Electronic Data Interchange (used for B2B direct connection)
FA- First Article- Sample of finished product or first shipping order.
FIFO- First in, First Out
Fit Test- To validate that the shipper box is chosen is a fit for the customer supply goods.
IR- Incident Report
KP- Kit pulled
KPL- Kit Picking List
LIFO- Last in, First Out.
MTT- Material Transfer of Transaction
NPOC- New Product Origin Country
NPS- Net Promoter Score
OR- Order Request
PI- Physical Inventory
PNL- Profit & Loss report
POD- Proof of Delivery
PRS- Packaging Routing Slip
PSR- Purchase Requisition
QWI- Quality Work Instructions
SLA- Service Level Agreement (contract)
SOP - Standard Operating Procedure
SO- Sales Order (outbound shipping order)
SF- Sales Fulfillment (turnkey to consigned shipping order)
TRF- Transfer order
Turnkey- DCL buys it and sells back to customer when received
WO- Work Order
WR- Rework Work Order