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ChannelAdvisor Integration Connector

Setup your ChannelAdvisor account with DCL's fulfillment platform.

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Written by Maureen
Updated yesterday

ChannelAdvisor connector connects to ChannelAdvisor via ChannelAdvisor's REST API.

To connect ChannelAdvisor to DCL, you will first need to get your ChannelAdvisor profile ID.

Link Distribution Centers to DCL Accounts

To connect to ChannelAdvisor, you need to provide your Profile ID.

Retrieve your Profile ID

To obtain your Profile ID, log in to the ChannelAdvisor administration site, select the "My Account" menu, and then the "Account Authorization" submenu under the "Developer Network" section.

Expand the "Account List" section at the top of the page: The Profile ID is the integer number that appears in the right column.

Profile ID

Set up your Distribution Center

  1. Press the Setup your Distribution Center button at the top of this page. You will be asked to enter the Profile ID.

    Setup Distribution Center
  2. Press the "Next" button to allow us to connect to your ChannelAdvisor site and retrieve the list of your distribution centers.
    If this is your first time setting up a distribution center, we will send an authorization request to your ChannelAdvisor administrator. A notification should appear in the ChannelAdvisor Account's Message Center, alerting you of the pending authorization request. Locate and approve the pending authorization request on the Account Authorizations page.

    Approve Request



    Once approved, a list of your distribution centers should appear on the next screen.

    setup_disctribution_center_list.png
  3. From the list, you can link to DCL by selecting the appropriate distribution center under the "LINK TO DCL" group. If you need to unlink DCL, use the options listed under the "UNLINK FROM DCL" group.

  4. If you need to link a distribution center to a DCL account, select it and fill out the form with your DCL eFactory credentials.

    setup_distribution_center_link.png
  5. If you need to unlink a distribution center from a DCL account, select it and press the "Unlink from eFactory" button.

    setup_distribution_center_unlink.png

Access to ChannelAdvisor Connector

Press the Login button at the top of this page. You will be asked to enter the DCL eFactory credentials. If you have linked only a single distribution center, you will be redirected to the connector page "Distribution Center Preferences." If you have linked multiple distribution centers, you need to select the one you want to configure.

NOTE: On the 'Distribution Center Preferences' page, you have the option to apply the settings only to the selected store or to apply the settings to all of your stores linked to the same DCL account.

General Settings

  • ENABLE DCL API

    Enable DCL background processes to acknowledge and fulfill orders and update stock quantity.

  • ACKNOWLEDGE ONLY

    DCL will only acknowledge orders but not fulfill them unless requested.

  • COLLECT PRICES

    DCL will collect all the prices for the order.

  • FULFILLMENT NOTIFICATION

    ChannelAdvisor will email ship notifications to customers upon DCL fulfillment.

  • ORDER PROCESS STATUS

    DCL will process orders with the selected status.

  • IMPORT DAYS

    DCL will import orders only on these selected days.

  • IMPORT TIME (PST)

    DCL will import orders only within this time range. Make sure the time range is at least 20 minutes.

  • ORDER AGE

    Time allowed for customer changes before the order is transferred to DCL.

Mapping Shipping Methods

Shipping methods defined and enabled in ChannelAdvisor need to be mapped to the DCL shipping methods. Select the tab "Shipping methods" to review and define additional mappings.

You can find the ChannelAdvisor shipping methods under "Sales / Shipping / Account Shipping Carriers" in your ChannelAdvisor administration site.

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