At DCL we aim to provide our customers with flexible and efficient shipping solutions. While we supply various shipping materials and charge based on the box size used, we understand that some customers prefer to use their own shipping boxes or shipping mailers. This could be for branding purposes or to meet specific size requirements that we may not currently offer.
Steps Needed for Customer Provided Shipping Boxes or Mailers
We are happy to accommodate a request for customer provided packaging if you would like to use your boxes or mailers for shipping. However, to ensure compatibility with our automated systems and maintain the efficiency of our operations, we ask you to follow these steps:
Send Us Samples
Before using your own boxes, please send us sample boxes.
This allows us to verify that the boxes are compatible with our automated system.
We will also assess how the boxes need to be folded before shipping.
Box Folding Fee
We require folding before they can be used for shipping, please note that a folding fee will apply.
Examples of Packaging That May Not Work with our Systems
Reflective or glossy finishes
Transparent or clear packaging
Textured or curved surfaces
Extra small poly mailers or boxes
Important Considerations
Our team will need to do a compatibility check for all customer provided packaging. This is essential to ensure seamless integration with our systems.
Following these guidelines, we can efficiently process your orders while accommodating your unique packaging requirements.