DCL Logistics

Welcome to DCL + Onboarding Forms

An outline of various order types and if they count toward your SLA or against it.

Breakdown of your DCL support team—description of each role and when to contact each person on your team.

If you want to ship using your own boxes that are not provided by DCL here are the steps to check the compatibility with our systems

Customers are required to have a seller's permit on file at the DCL site where they have inventory. This article explains why it is needed.

Key features of ReturnTrak include creating and canceling RMAs, automating customer notifications, rack returned orders & replacements.

A comprehensive list of the box sizes available at each of our US locations.

Some of the many acronyms and terms used at DCL on a daily basis. From shipping terms to eFactory abbreviations.

All the resources you need to set up fulfillment with DCL Logistics

If your inventory needs to be sorted by lot code, we can track that in our system multiple ways including by expiration dates.

Your DCL account manager will create the part numbers in the DCL system using our item catalog, which contains all necessary information.

How SOPs are used at DCL—which tasks require an SOP and why they are needed.

To have DCL run a physical inventory count, you'll need to schedule it with our team in advance. Here are the steps to take.

Why is address validation important and how can you implement it before you start sending orders to DCL.

Read up on DCL's operational processes to ensure you can connect to our flawless fulfillment.