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Which warehouse location will an order ship from?
Which warehouse location will an order ship from?

Whether splitting inventory and shipping from multiple facilities or shipping from a single location, here's our various ways order routing.

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Written by DCL Support
Updated over 5 months ago

At DCL, we ensure a seamless order processing experience. Our system is programmed to efficiently identify the best warehouse for dispatch based on your account integration setup.

πŸ“Œ DCL's default order processing will always be via the closest location. This is the case for both single-location and multiple-location shipping.

Order Processing Options for Multiple-Location Shipping

DCL allows customers who split inventory across multiple warehouses to choose how their inventory is allocated.

  1. Closest Zip Code. Items will ship from the location closest to the final destination zip code of the order. Read how to set up Split Shipping by Zip Code.

  2. Net Inventory Available. Items will ship from the location where there is net inventory available. The location is determined by the inventory level of the parts in the order. Get full details on Shipping via Inventory Available.

Order Processing Options for Single-location Shipping

The location specified in the "location" field of our API determines where the order will be shipped from. We will direct the customer to add the location code for the warehouse they are set up to send out of:

  • FR - For Fremont Location

  • LA - For Ontario Location

  • KY - For Louisville Location

  • YK - For York Location

Typically, this is set up for accounts that ship from a single location. However, this setup can still be used even if an account has multiple shipping locations. In such cases, the customer will decide which location to use for a particular order by listing the location to ship in the "location" field of the order. The zip code or the split by inventory will not apply.

FAQs About DCL's Split Shipping Processes and Order Routing Options

Is there a default order routing option?

All orders will be processed by the DCL facility closest to the destination zip code by default. If you want to opt into either of the other shipping methods, you'll need to work with your DCL account team and meet specific criteria.

How does each order routing for multiple-location shipping options work?

Routing Option

Flow

Benefits

Closest facility to delivery point

Default

  • Order is received.

  • System checks zip code.

  • Batches orders to facility closest to delivery point.

  • Lower freight costs.

Inventory Net Available

Opt-in

  • Order is received.

  • The inventory net available is checked.

  • The order is routed to the location with net availability

  • If the inventory is available at both locations, then the order is routed to the facility closest to the delivery point.

  • If the inventory is NOT available at both locations, then the order is routed to the facility closest to the delivery point.

  • SLA is met due to timely automated process.

  • Remove backorders.

  • Limit shipping delays.

  • Lower change order fees.

Which order routing option is best for me?

On-hand inventory routing is not a good idea for every brand. For example EDI orders that are being routed through a retail connection will not be able to use split by inventory.

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