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SelectShip

SelectShip is DCL’s AI-powered domestic shipping platform that automatically chooses the optimal carrier and service for our customers

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Written by DCL Support
Updated yesterday

SelectShip is DCL’s AI-powered shipping solution that automatically selects the best carrier and service for each domestic parcel shipment.

Using real-time data from multiple carriers, SelectShip optimizes every order for speed, cost, and reliability — ensuring 95% of shipments deliver within the quoted service window.

Shipping Services Offered with SelectShip

Services offered by DCL for parcel shipments in the United States. SelectShip is only available for domestic parcel orders. International and LTL/FTL shipments will not qualify for SelectShip.

Here is a list of services, inclusions and exclusions, that will be offered with SelectShip.

  • Services: Standard, Next Day, 2 Day, and Expedited

  • Pickup and Delivery: SelectShip will be available at all facilities

  • Transit Time: Dependent on service picked at time of shipping

  • Surcharges: Fuel, Delivery Area Surcharge, Peak Surcharges and more will apply on top of the SelectShip transportation rates.

    • Note: The any residential fees are included in the transportation base costs

  • Dim Factor: No less than 200

  • Dangerous Goods: DG is available to ship with SelectShip

    • Note: DCL Transportation will need to validate what customer DG items we can support.

  • PO Boxes, Puerto Rico, Virgin Islands, and APO/FPO: All supported with SelectShip without any unique rules needed from the customer.

Carrier

Type

Service

Transit Time (business days)*

Destination

SelectShip

Domestic

Standard

5-7 business days

50 states, PR

SelectShip

Domestic

Expedited

≤ 3 business days

50 states, PR

SelectShip

Domestic

2 Day

2 business days

50 states, PR

SelectShip

Domestic

Next day

1 business day

48 contiguous states

Parcel Service Coverage

  • Residential domestic parcel shipments

    • 50 contiguous states, APO/FPO, and territories

  • Commercial domestic parcel shipments

    • 50 contiguous states, APO/FPO, and territories

  • Shipments that require dangerous goods compliance

  • Not currently supported

    • LTL/FTL shipments

    • International shipments

SelectShip: Understanding the SLA

DCL measures performance at a network level and continues to utilize our AI-driven platform to keep an eye on order exceptions.

We measure success by customer and service level. Our service goal is to achieve a 95% on-time delivery rate, ensuring shipments reach their destination within the committed transit times for each service level (Standard, Expedited, 2 Day, and Next Day). This measurement excludes cases involving address corrections, deliveries blocked by limited-access buildings, and shipments to remote locations, including APOs and U.S. Territories.

The Customer Success team will collaborate with Transportation to provide SLA reporting on a customer-driven schedule.

List of Carriers and Services Offered with SelectShip

SpeedX

Service

Tracking Number

Notes

Domestic Ground

SPXPHX102900000012

This tracking link does not follow a live package, since this carrier is still within our test enviornment

Domestic Air

Tracking will look exactly like Domestic Ground

OSM

Service

Tracking Number

Notes

Parcel Select

9261290318441700286487

Note that this is a USPS link, since they handle the end delivery

OnTrac

Service

Tracking Number

Ground

D10016329555744

FedEx

Service

Tracking Number

2Day OR

450824989541

UPS

Service

Tracking Number

Ground Service Residential

1ZC1D3840314621832

2nd Day Air

1ZC1D3840214620835

Next Day Air

1ZC1D3840114621701

DHL Global Mail

Service

Tracking Number

SM Parcel Expedited Max

9261290357478409601616

SM Parcel Plus Expedited Max

9261290357478409596912

SM Parcels Ground

9261290357478508831099

SM Parcel Plus Ground

9261290357478508811213

SM Parcels Expedited

9261290357478408220047

SM Parcel Plus Expedited

9261290357478508801320

USPS

Service

Tracking Number

Priority Mail PB

9405509105459162313880

Ground Advantage PB

9400109105459654365677

FAQs

  1. Can you select carriers you want to use and omit others? No, the flat rate pricing that is offered assumes all carriers are in the mix.

  2. Does SelectShip support multi-carton orders? Yes, it will select the best fit carrier and service per box.

  3. What about weather or capacity at sorting centers? Any dynamic changes in the carrier network will be known by the software real-time. Therefore, no action needed from the customer or the 3PL, it will adapt as needed.

  4. What is available in eFactory? You will be able to see the service level passed to DCL and the carrier and service selected per order.

  5. How does SelectShip handle multi-node customers? If an order is routed to a non-optimal node, there is a separate penalty fee due to the additional transit required.

  6. Are returns covered with SelectShip? Not at this time. It is likely to be included in the future.

  7. How do accessorial fees differ with SelectShip? The base rates include residential fees, and fuel varies by carrier. Accessorial fees, such as DAS, still apply, but tend to be billed <10%, due to the carrier selection model knowing the accessorial fees of the package prior to selecting the carrier. Therefore, the engine avoids all additional accessorial fees in most (not all) cases.

  8. Can I use SelectShip for multiple channels? Yes, but make sure to understand the requirements and SLAs per channel prior to onboarding.


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