DCL Logistics

Checklist of What is Required for DCL to Run a Freight Quote

If you've received an “Exception Report” email from the DCL Order Support Group (OSG), here's why you received it and what to do next.

If you see “label created” on your tracking information, you may wonder if the package has left the DCL dock or not. Here's what to do next.

Steps to investigate a freight or LTL incident and start the claims process.

Steps to take if you notice no tracking movement, lost shipment, damage or other small parcel issues.

Covering shipping methods, small parcel ship categories, freight estimator, dangerous goods, international freight, and more.

Articles about freight, dangerous goods, shipping and international shipping. 

How to put together a commercial invoice, plus templates for basic information needed.

A list of international acronyms, terms, and basic shipping knowledge.

A guide to Incoterms, what they are and how to choose the right ones for international shipments.

Notable updates regarding shipping speeds during peak season, if you are using Passport Shipping for international shipments.