To start B2B or retail fulfillment, you will need to follow the steps below.
Understanding B2B and Retail
B2B (Business-to-Business) refers to transactions, relationships, or commerce conducted between two businesses, rather than between a business and an individual consumer.
Common Examples
Direct to Retailer
Wholesale Distribution
Types of B2B Accounts + Lead Time for Integration
First determine what fulfillment support you are needing. There are three types of B2B account at DCL. The lead-time and setup for each varies on who managed the connection.
1. Direct to Retailer (Direct EDI)
DCL is the EDI provider and handles all EDI documents on the client's behalf.
DCL will require all EDI specs and retailer Routing Guide.
Lead time of 6-8 weeks for integration
Here are the steps to Request a New EDI Connection
2. Indirect EDI
DCL isn’t the EDI provider but generates the ASN carton labels, SSCC numbers and all tracking details for the client to be able to close any indirect EDI documents.
DCL will require all EDI specs and Routing Guide.
Lead time is dependent upon the client, and their 3rd party EDI provider standard is 6-8 weeks.
3. Wholesale Distribution
No direct or indirect EDI requirements.
Standard pick pack & ship.
Routing Guide required.
Where to Find B2B and Retail Accounts in eFactory
How do I set up B2B orders in eFactory?
First you will need to determine the type of retail order receiving setup. You can find the retail order setup types here. Work with your account team, and DCL will handle the integration and setup in eFactory.
Where can I find my B2B orders in eFactory?
Orders can be viewed in the assigned account provided by DCL for your B2B business.
Orders can be sorted by utilizing your designated customer number.
You can easily track B2B account information by adding it to your eFactory homepage dashboard here.