DCL offers multiple avenues for international order submission, including API integration, OrderPoints within our platform. In this guide, we'll focus on the API integration method and Orderpoints.
What needs to be programmed before submitting an international order?
In addition to the normal part number set up, the following information needs to be determined for international orders.
Initial Setup:
International setup is usually done during integration.
If you are unsure or it was not set up, please contact your account manager.
Only send orders after confirming international shipping is set up to ensure timely shipments.
Documentation Preparation:
Ensure with your account manager that the DCL commercial invoice template is acceptable if you want to ship using a paper commercial invoice. You can find more about commercial invoices here.
DCL recommends using a paperless commercial invoice because it simplifies the process and as it allows you to integrate order and shipment processing electronically, reducing customs holds by streamlining the customs clearance process by transmitting information digitally. Validate with your account manager which carriers offer a paperless commercial invoice process.
Ensure all international information is filled out on the item catalog. Find out more about the item catalog here.
Test Orders:
Submit test order(s).
Your account manager will work internally to ensure the setup is correct and ready for actual orders.
Specific Country Requirements:
Work with your account manager on specific requirements by countries like Canada (NRI Account, CBA#, Broker Info), the UK (EORI#, VAT#, Broker Info, Incoterm requirement), etc.
For more information on shipping terms, please click here.
How do I send an international order via the API?
Sending an international order via the API is the same as sending a normal order via the API with the following changes.
When submitting an international order via the API, information is needed so our system knows the order is an international order and can process it appropriately. Specific details on the API can be found here.
Set the international code to 1, 99, or 92 based on your requirements:
1 or 99 for a paper commercial invoice.
92 for a paperless commercial invoice.
Include the Incoterms in the "terms" field per the agreed-upon shipping terms.
For further explanation on INCOTERMS please see the following article on INCOTERMS.
Ensure that the price is added to the Price field for each line item in the order.
The price information is crucial for calculating the customs value of the items being shipped.
How to create an international order via Orderpoints
Creating an international order in Orderpoints has the same requirements as API. You can find out how to create an Orderpoints order here. Below is the same information that is needed on an Orderpoints order as well as the API
Set the international code to 1, 99, or 92 based on your requirements:
1 or 99 for a paper commercial invoice to print out.
92 for a paper commercial invoice to print.
Include the Incoterms in the "terms" field per the agreed-upon shipping terms.
For further explanation on INCOTERMS, please see the following article.
Ensure that the price is added to the Price field for each line item in the order.
The price information is crucial for calculating the customs value of the items being shipped.