DCL Logistics

ISO Certificate of Conformance

Understanding how products with serial numbers get returned to inventory & how serial numbers are recycled for RMA or unplanned returns.

Automated Returns of Serialized Products & How Serial Numbers are Recycled

Building Insurance Information: Acacia

Building Insurance Information: Philadelphia

Building Insurance Information: Louisville

What to expect when you submit a work order—steps to take and average timeline.

Work Order (WO) Lead Times

How to have DCL purchase materials on your behalf

If you ship products that are serialized, here is how we manage your inventory so duplicate serial numbers are not shipped.

How DCL Prevents Shipping Duplicate Serial Numbers

When an issue arises our team creates a CARC (correction action required customer) to promptly resolve it. Here's how it works.

What is DCL's Corrective Action Process

Whether you're an existing or prospective customer, here's how to come visit any of our warehouse facilities.

How do I set up a tour or visit of DCL's facilities?

When pallet storage is counted, and how pallet storage will show up on your monthly bill.

Pallet Storage Counting Process and Pallet Storage Billing Explained

Maureen

DCL Support

Rocky Eng

All operational documentation and insurance information for each facility.

Operations & Building Information

Efactory

Find answers and get help from Intercom Support and Community Experts

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