If you are looking to add any value-added services to your fulfillment flow, first you need to submit a work order (WO). There are many reasons a WO might be needed to complete a project. Some examples include kitting, rework, or special labeling.
How Long Will it Take to Complete My Work Order (WO)?
A Work Order (WO) is a value-added service we offer to help meet your specific project needs.
Typically, if the work order is a repeat order, all necessary parts are in stock, and the quantity is under 1000 units, you can expect the parts to be ready for shipping within 5 business days from the date of your request.
Factors That Affect Work Order Lead Time
New Work Orders: If the WO is a new request (i.e., not previously built), expect 5-10 additional days depending on the complexity of the project.
Material Shortages: Additional days may be needed if there is a shortage of materials on hand. All stock items for work orders needs to be in-house a full day before a build will begin.
Procurement of Materials: If DCL is responsible for procuring materials, expect 5-10 additional days based on vendor timelines.
Project Scope: The size of the project—specifically the number of units to be built or reworked will affect the lead time. More units = more time required.
Assembly Line Scheduling: If other work orders are already scheduled on the assembly lines, it may cause a delay of several days for your order.
All of these factors, and more, should be discussed with your account manager when you submit your work order.
How Can I Speed Up My Work Order?
There isn't a direct line to speeding up any project.
Pre-order Materials: If specific materials are needed for the WO, ensure they are available before submission.
Work with Your Account Manager: Discuss project and clarify requirements early in the process to avoid delays.
Plan Accordingly: Projects naturally take longer than often expected. Plan ahead to avoid rush situations.
Your account manager will help address most of these concerns and provide you with an actual timeline for your project on a case-by-case basis.