As part of the integration process, you will have the opportunity to meet your account manager and receive their contact information, along with the most effective means of reaching them. In the event of any changes to your account manager, you will be informed ahead of time. If you have difficulty locating the contact details of your current account manager, you can easily discover who they are and their direct contact information by accessing eFactory.
How do I find out who your support team is, including your Account Manager and their contact information in eFactory?
Log into eFactory, and under the drop-down by your user name, select "Team Members."
You will then see your support team, including your Primary Account Manager
