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Order Stage Definitions

End-to-end order tracking and visibility available in eFactory under the Orders page. View order stages from receiving to carrier pickup.

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Written by DCL Support

Each inbound order received is assigned a stage number based on where the order is within the fulfillment process. Below is a description of each stage and options for you to change the order.

Overview of eFactory Order Stages

10: Order received

  • Order is not yet released for order processing.

  • Ability to change or cancel orders in eFactory.

20: Pick list printed

  • Order is located and ready to fulfill.

  • The order has been released to the floor and is ready to be picked.

  • Manual intervention is required to change or cancel the order from this point forward.

30: Partially verified

  • This order has been partially verified and is currently being worked on.

40: Fully verified

  • The order is packed and palletized and ready to ship.

50: Partially shipped

  • The order line(s) not shipped will remain open until it either gets shipped or cancelled/deleted.

60: Fully shipped.

  • LTL/FTL orders – signifies that the order has been fully shipped.

    • Identifies the pickup date when your product leaves a DCL facility.

    • Orders will be assigned a carrier tracking number which is reflected in eFactory.

  • Parcel orders – Signifies that the order is ready and will be picked up by the small parcel carrier.

  • Inventory is deducted in the system.

For orders with the carrier 'Will Call', select the service 'Standard '.

If your order is shipping as 'small parcel' and you are providing DCL with the shipping labels, select 'Will Call' as the carrier and 'Parcel' as the service.

Order Stages Chart

Stage

eFactory Citation

Definitions

Options

10

Order received

Your order has been received within the warehouse.

Ability to change or cancel orders in eFactory.

20

Pack list printed

Order is located and ready to fulfill.

Manual intervention is required to change or cancel the order.

30

Partially verified

This order has been partially verified.

40

Fully verified

The order has been packed and verified.

Manual intervention is required to change or cancel the order.

50

Partially shipped

The order is partially shipped.

60

Fully shipped

The order has been picked up by the carrier.

Orders will be assigned a carrier tracking number which is reflected in eFactory.

62

The order is partially shipped and closed short.

Example: Where to Find Order Stages in eFactory

Order stages and descriptions can be found in the Orders tab and by individual orders.

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