Using eFactory
Tutorials & user guides to help show you around every section of eFactory
How to Log in to eFactory & How to Change Your Password
Homepage Dashboard
Setting Up Your eFactory Homepage Dashboard
Managing eFactory Users
eFactory Access Levels and License Fees
How to Find and Read a Freight Invoice
How to Track Undeliverable Orders
How to Generate an ASN eFactory
How to cancel ASN or change the expected arrival date for an ASN in eFactory
How to create an ASN through DCL's API
How to Create a Quarterly Forecast using eFactory Analytics Data: A Step by Step Guide
Transaction Codes and Their Meaning
How To Customize Column View
Where are My Freight Rates? Find Detailed Shipping Rates in eFactory
How to Receive eFactory Alerts and Notifications
How to Find Your Monthly Fulfillment Invoices
Package ID Sticker and Pick Fee Calculation
Creating a Shipping Confirmation Email in eFactory
How to Filter Your Inventory by Warehouse on the eFactory Homepage
How to Submit a Rush Order After the Shipping Cutoff to Get It Shipped the Same Day
Items (Inventory) - Overview
Item (Inventory) - Setting up or Editing a Virtual Bundle
Items (Inventory) - Assembly
Items (Inventory): Hold Codes & Definitions
Items (Inventory): Transaction Codes and Meaning
Items (Inventory): Transaction Summary Report
Items (Inventory) On Hold - Locations
Items (Inventory) - Dangerous Goods
Items (Inventory) - Returns
Items (Inventory) - Receipts
eFactory Orders Tab Overview
eFactory Orders Tab - Order Lines Section
eFactory Orders Tab - Ship Details Section
eFactory Orders Tab - Orders Section
Order Items Section
Releasing Orders on Hold
How to cancel a fulfilment order
Order Stage Definitions
How to change or cancel an order in eFactory
Which warehouse location will an order ship from?
Split Shipping - How to transfer orders between sites
Split Shipping by Net Inventory Available
Split Shipping by Zip Code
How to Find the Status of an Order in eFactory