DCL Logistics

eFactory Orders Tab Overview

Get greater detail on your order status with the Order Lines section of the Orders Tab.

How to locate freight information & ship status. Plus status acronyms defined.

Instructions on how to release orders from hold in eFactory so they can be fulfilled

Instructions on how to cancel an inbound order

A list of definitions of each order stage

DCL allows you to cancel or update an order in eFactory after it has been received into our system.

Whether splitting inventory and shipping from multiple facilities or shipping from a single location, here's our various ways order routing.

Program your order processing to ship by inventory net available instead of the default option: closest facility to the destination.

An explanation of how orders are routed from multiple warehouses and shipped from the facility based on the order destination zip code.

If you are wondering if your order has shipped or not, this article will help you find the current status of your order.

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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