This article provides the steps on how to find, download, and action steps available when accessing BOL records in eFactory.
How to find and download your Bill of Lading (BOL)
Log into eFactory and select the "Services" tab at the top right of your screen
Select "Documents"
Select "Bill of Ladings" on the left side of your screen
You will see the BOL broken down by year or month. Select the appropriate month or year. If the folder is by year, there will be sub-folders broken down by month.
5.Select the appropriate BOL with the order number as the file name and then click on the drop-down symbol which will give you a choice of actions.
Actions Available
Delete - Remove the BOL from our records
Rename - Ability to rename the BOL
Move to - Move the BOL to a different folder
Export to Zip - Export the BOL(s)
Use Cases
DCL provides full visibility to BOLs for every shipment
Date of pick-up and selected carrier
BOLs are used to verify shipment information, such as:
Shipment destination
Product included
Product quantity, count of boxes, and pallets shipped
Verify billing information
Signature and time stamps
Special shipping instructions
With full visibility to every BOL, a customer can ensure shipment accuracy, enable tracking, and support dispute resolution.