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Where to find a Bill of Lading (BOL)

Steps to locate a Bill of Landing in eFactory

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Written by DCL Support
Updated over a week ago

This article provides the steps on how to find, download, and action steps available when accessing BOL records in eFactory.

How to find and download your Bill of Lading (BOL)

  1. Log into eFactory and select the "Services" tab at the top right of your screen

  2. Select "Documents"

  3. Select "Bill of Ladings" on the left side of your screen

  4. You will see the BOL broken down by year or month. Select the appropriate month or year. If the folder is by year, there will be sub-folders broken down by month.

5.Select the appropriate BOL with the order number as the file name and then click on the drop-down symbol which will give you a choice of actions.

Actions Available

  • Delete - Remove the BOL from our records

  • Rename - Ability to rename the BOL

  • Move to - Move the BOL to a different folder

  • Export to Zip - Export the BOL(s)

Use Cases

  • DCL provides full visibility to BOLs for every shipment

  • Date of pick-up and selected carrier

  • BOLs are used to verify shipment information, such as:

    • Shipment destination

    • Product included

    • Product quantity, count of boxes, and pallets shipped

  • Verify billing information

  • Signature and time stamps

  • Special shipping instructions

With full visibility to every BOL, a customer can ensure shipment accuracy, enable tracking, and support dispute resolution.

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