When inventory is held in multiple DCL warehouses, our system chooses the closest facility to the order's destination address zip code.
This is the default shipping method for customers using split shipping from multiple warehouses.
How Does Split Shipping by Zip Code Work?
When an order comes in the Shipping Zone is determined by the order's destination zip code.
Zones are calculated dynamically based on where a package is shipped from. This means that two separate points of origin that are shipping to the same destination can often be shipping to different zones.
For example, if you ship from San Francisco, California to Kansas City, Missouri, You are shipping to Zone 7. However if you ship from Austin, Texas to Kansas City, Missouri, you are shipping to Zone 4.
Examples of order routing by closes zip code
If you have a shipment going to New York, and we shipped from our facility in Fremont, CA then New York's destination would be Shipping Zone 8. But if we shipped from our Louisville, KY location, New York would be Shipping Zone 5. Because Zone 5 out of Kentucky is lower than Zone 8 out of California, then the order ship from Louisville, KY.
You have a shipment going to Arizona. If we shipped from our facility in Fremont, CA then Arizona would be Shipping Zone 5. However, shipping from Louisville, KY to Arizona would be Shipping Zone 7. The closer facility is Fremont, and the order will ship from there.
FAQs About Split Shipping by Zip Code
Orders will be sent from the facility with the lower Shipping Zone.
If the Shipping Zone is the same for two sites, the order will ship from the primary location (as designated on your account).
An order will be kept at the primary location if missing the zip code.
For an international destination, the order will be kept at the primary location unless the destination country has been previously set up for routing to a specific partner facility.
You can transfer an order to a different location. Here's how to transfer orders between sites.