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How to Find the Status of an Order in eFactory
How to Find the Status of an Order in eFactory

If you are wondering if your order has shipped or not, this article will help you find the current status of your order.

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Written by Rocky Eng
Updated over 4 months ago

Did my order ship?

If you want to find out if your order shipped or see the current status of an order in eFactory, follow these simple steps:

  1. Log into eFactory:

    • Open your web browser and go to the eFactory login page.

    • Enter your username and password.

    • Click on the "Login" button to access your account.

  2. Search for Order by Number:

    • Once logged in, locate the "Search for Order #" box on the homepage.

    • Enter your order number in the provided field.

    • Press "Enter" or click the search icon to retrieve the order details.

  3. View All Orders:

    • If you don't have the order number or prefer to browse, click on the "Orders" section in the main menu.

    • This will display a list of all your orders.

    • You can search for your specific order number using the search functionality within the "Orders" section.

For more detailed information, you can refer to the following article: eFactory Orders Tab & Orders Section.

By following these steps, you should be able to easily find the status of your order in eFactory. If you encounter any issues or have further questions, please contact customer support for assistance.

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