To find your custom detailed shipping rates, log into eFactory and follow this path:
Services > Administration Tasks > Invoices > Rate Cards
Where do I Find My Shipping Rates?
Customers with admin access can view your shipping rates at any time. The rate card is only accessible by eFactory users that have administrative access.
When you log in to eFactory, please follow the following path:
Services > Administration Tasks > Invoices > Rate Cards
You can download your rate card to obtain a hard copy at anytime.
What Shipping Information is in eFactory?
Each year, shipping carriers increase their rates in January. The DCL Logistics Transportation Team creates a Rate Card specific to each customer. It reflects the annual carrier rate increases plus any DCL shipping discounts.
Note, the rate cards found in eFactory are estimates using the carrier and services you use, they do not include any potential adjustments or surcharges.
Your Custom Net Rate
Your net shipping rates is a combination of the carrier base rates with your DCL discounts. Please note these net rate tables are estimates only. Net rate tables exclude all potential surcharges except for fuel where applicable (common examples of surcharges: signature required, residential, delivery area surcharge, and more). Fuel changes on a weekly basis.Common Surcharge Rates
There are a few common surcharge rates listed in the lower left corner of the rate table page. In this section you may see surcharges listed that do not apply to you; conversely there may be surcharges applied to your shipping services that are not listed here. Surcharges may change based on the carrier’s discretion.
More About the Carrier Annual Rate Increases
Annual rate increases affect each shipper differently. They are generalized increases that may or may not have an impact on your overall shipping costs. Please note that these increases are for base rates only, they do not include any surcharge increases. Typically rates are updated in the first few weeks of the new year. Typically, DCL will have new rates added to eFactory by the first week of February. Our team will send out updates when we have adjusted the eFactory rate cards for each new annual rate increase.