Each year, shipping carriers increase their rates in January. The DCL Logistics Transportation Team creates a Rate Card specific to each customer. It reflects the annual carrier rate increases plus any DCL shipping discounts.
Your shipping rates are now viewable in eFactory, at any time, for any customer with admin access. Previously the rate card was emailed to you in an excel format.
Where can I find it?
Find your detailed shipping rates by logging into eFactory and following this path:
Services > Administration Tasks > Invoices > Rate Cards
When is it available?
Most shipping rates will be available starting January 31, 2023, although some are still pending and will be made available at a later date. See chart below.
UPS | Go live 1/31/23 |
FedEx | Go live 1/31/23 |
DHLeC | Go live 1/31/23 |
USPS | Go live 1/31/23 |
Passport | Go live 5/23/2023 |
Shipping Rate Cards - FAQ
Who does this impact?
All DCL customers will be impacted by the carrier rate increases. Net rate will now be housed in eFactory under the Services section. Note, these rate cards are estimates only and do not include any potential adjustments or surcharges.Where do I find the my rate card?
Customers with admin access can view shipping rates at any time. The rate card is only accessible by eFactory users that have administrative access. To turn on admin access, please reach out to your eFactory admin.
When you log in to eFactory, please follow the following path:Services > Administration Tasks > Invoices > Rate Cards
Please note: you can download your rate card to obtain a hard copy at anytime.
What is changing, will I still get emailed a rate card?
Previously customer rate cards were emailed to you in an excel format. The process was very rigid and cumbersome. Now, with rate cards in eFactory, customers with admin access can view shipping rates at any time. You can download your rate card at any time to obtain a hard copy.What’s in eFactory now?
Net Rates:
The information that now lives in eFactory are your net rates—this combines carrier base rates with your DCL discounts.Please note these net rate tables are estimates only. Net rate tables exclude all potential surcharges except for fuel where applicable (common examples of surcharges: signature required, residential, delivery area surcharge, and more). Fuel changes on a weekly basis.
Surcharge rates:
Surcharges may change based on the carrier’s discretion.
There are a few common surcharge rates listed in the lower left corner of the rate table page. In this section you may see surcharges listed that do not apply to you; conversely there may be surcharges applied to your shipping services that are not listed here.
What do I do next?
The rate cards will be live in eFactory as of January 31, 2023.
The base rates are currently in effect now. The next time they are updated is likely next January when carriers adjust their rates again. Surcharge rates may change, and our transportation team will make updates as necessary.
More About the 2023 Annual Rate Increases
Annual rate increases affect each shipper differently. They are generalized increases that may or may not have an impact on your overall shipping costs. Please note that these increases are for base rates only, they do not include any surcharge increases.
Carrier | Effective Date | Average Rate Increase |
UPS | December 27, 2022 | 6.9% |
FedEx | January 2, 2023 | 6.9% |
USPS | January 22, 2023 | 4.2% |
DHL | January 22, 2023 | Varies |
Passport | January 23, 2023 | Varies |