DCL Logistics

How to login to the DCL fulfillment and order management platform, eFactory.

How to Log in to eFactory & How to Change Your Password

Everything you need to know to customize your eFactory homepage dashboard.

How to create a new user or delete a user's access in eFactory.

All about your freight detail charges and where to find them within eFactory.

Steps to find and track undeliverable orders in eFactory

Generate ASN’s through eFactory for notification and receipt of inbound goods.

Cancel an inbound ASN (Advanced ship notification) for an inbound purchase order to DCL.

How to post an ASN directly through DCL's API to have multiple part numbers or the same part number arrive on different days.

Easily use eFactory's analytics to create an order forecast based on historical data.

Decipher the codes found in the "Trans.Type" column of eFactory.

This will allow you to customize your view in eFactory to ensure you see only what is important to you with one click.

Easily locate your the shipping rate information specific to your carrier, service, plus any DCL shipping discounts.

Make sure you're getting important updates that may impact your business. Look for notifications & alerts in eFactory.

Locating your DCL fulfillment fees in eFactory.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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