DCL Logistics

How to login to the DCL fulfillment and order management platform, eFactory.

How to Log in to eFactory & How to Change Your Password

Everything you need to know to customize your eFactory homepage dashboard.

How to create a new user or delete a user's access in eFactory.

Understand the difference between eFactory license levels: basic, standard, and ReturnTrak to ensure you can access the services you need.

All about your freight detail charges and where to find them within eFactory.

Steps to find and track undeliverable orders in eFactory

Generate ASN’s through eFactory for notification and receipt of inbound goods.

Cancel an inbound ASN (Advanced ship notification) for an inbound purchase order to DCL.

How to post an ASN directly through DCL's API to have multiple part numbers or the same part number arrive on different days.

Easily use eFactory's analytics to create an order forecast based on historical data.

Decipher the codes found in the "Trans.Type" column of eFactory.

This will allow you to customize your view in eFactory to ensure you see only what is important to you with one click.

Easily locate your shipping rates information within eFactory. Including specific to your carrier, service, plus any DCL shipping discounts.

Make sure you're getting important updates that may impact your business. Look for notifications & alerts in eFactory.

Locating your DCL fulfillment fees in eFactory.

Our system to determine pick fees and box charges is based on package ID stickers. Here is the ID format and examples.

Send fully customizable emails whenever DCL ships an order, ensuring your customers stay in the loop with a personalized touch.

Customize your eFactory homepage to track key inventory by warehouse. Detailed definitions of the Inventory by Warehouse page.

Steps to take to submit a rush order for same-day fulfillment.