DCL Logistics

How to login to the DCL fulfillment and order management platform, eFactory.

How to Log in to eFactory & How to Change Your Password

How to create a new user or delete a user's access in eFactory.

Everything you need to know to customize your eFactory homepage dashboard.

All about your freight detail charges and where to find them within eFactory.

Steps to find and track undeliverable orders in eFactory

Generate ASN’s through eFactory for notification and receipt of inbound goods.

Cancel an inbound ASN (Advanced ship notification) for an inbound purchase order to DCL.

How to post an ASN directly through DCL's API to have multiple part numbers or the same part number arrive on different days.

Easily use eFactory's analytics to create an order forecast based on historical data.

Decipher the codes found in the "Trans.Type" column of eFactory.

This will allow you to customize your view in eFactory to ensure you see only what is important to you with one click.

Find answers and get help from Intercom Support and Community Experts

{assigneeName} needs more information from you