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Where to find receiving documents in eFactory

Steps to locate receiving documents in eFactory

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Written by DCL Support
Updated over a week ago

This article provides the steps on how to find, download, and action steps available when accessing receiving documents in eFactory.

How to find and download your receiving documents

  1. Log into eFactory Under the "Services" tab, select "Documents."

  2. On the left side of the screen, select "Material Receipts."

  3. You will see the receipt documents broken down by month or year. If the folder is by year, there will be sub-folders broken down by month.

4. Select the appropriate receiving document with the date as the file name and then click on the drop-down symbol, which will give you a choice of actions.

Actions Available

  • Delete - Remove receiving documents from our records

  • Rename - Ability to rename receiving documents

  • Move to - Move receiving documents to a different folder

  • Export to Zip - Export receiving documents

Use Cases

  • To confirm shipment contents against what was ordered. This will help identify missing or incorrect items identified during the receiving process.

  • Signed Proof of Delivery (PODs) will also record delivery date which can be used to determine on-time delivery percentage.

  • During receiving, quality issues with a receipt will be logged.

  • Traceability supports compliance with regulatory standards set by agencies like FDA or ISO.

Access to receiving documents is essential for verifying the date, contents, and condition of each shipment.

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