DCL Logistics

Steps to calculating your small parcel shipping costs—including how to calculate DIM weight and shipping zone.

How to Calculate Cost of a Package (small package shipping)

Are you looking to add additional insurance to your shipment? This article will provide the cost and actions to make it happen.

Description of the shipping exception report and how to access it

Steps to take if you notice no tracking movement, lost shipment, damage or other small parcel issues.

If you see “label created” on your tracking information, you may wonder if the package has left the DCL dock or not. Here's what to do next.

Details about UPS domestic shipping capabilities supported through DCL

What to do if a customer reports missing items, damaged products, or other order issues.

Learn the process of shipping to a military base or army post office (APO)

An overview of service details of DHL shipping services available through DCL.

International shipping carrier with comparable services to UPS Worldwide Expedited and FedEx International Standard.

The US Postal Service is consolidating three services into one new offering: Ground Advantage.

Comprehensive list of DCL's carriers by shipping type, cost, delivery times. Plus definitions for all carrier mapping acronyms and naming.

An overview of international shipping partner, Passport Shipping, their service details and how to work with them.

Domestic and international shipping comparable to UPS Domestic and International

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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