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Managing eFactory Users

How to create a new user or delete a user's access in eFactory… Creating a new user in eFactory… Each DCL customer is provided an initial eFactory username login during integration

eFactory Orders Tab Overview

Shipment Delivery Times in eFactory

Track shipping transit times in eFactory across various carriers and services… How to View Delivery Times in eFactory… Shipment delivery and transit times are viewable in eFactory

How to find receiving documents in eFactory

incoming stock to DCL To Verify physical receipts against the packing list Log into eFactory

How to Schedule eFactory Reports

Steps to Schedule a Report in eFactory… In eFactory, various pre-existing reports are available for scheduling either by DCL or the customer… You can follow the instructions below to learn how to schedule an eFactory report that is already available

Setting Up Your eFactory Homepage Dashboard

Everything you need to know to customize your eFactory homepage dashboard… Your eFactory homepage dashboard provides you with a quick glance of all your key fulfillment metrics… actionable data for your day-to-day business as well as short cuts to dive deeper into various aspects of eFactory

eFactory Orders Tab - Orders Section

Creating a Shipping Confirmation Email in eFactory

Step 1: Log into eFactory… If you want to send shipping confirmation emails to your customers, you can easily set them up in eFactory… Access the eFactory platform using your login credentials

How to Generate an ASN eFactory

Generate ASN’s through eFactory for notification and receipt of inbound goods… Step 1: Navigate to the PO Notification Page in eFactory… Select the “Items” tab at the top of your eFactory portal

How to Receive eFactory Alerts and Notifications

Make sure you're getting important updates that may impact your business. Look for notifications & alerts in eFactory… This article includes: What information to expect via eFactory alerts Where to find eFactory… Where do eFactory Notifications Appear?