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Advice and answers from the DCL Logistics Team

Search results for:efactory
Managing eFactory Users
How to create a new user or delete a user's access in eFactory… Creating a new user in eFactory… Each DCL customer is provided an initial eFactory username login during integration
Shipment Delivery Times in eFactory
Track shipping transit times in eFactory across various carriers and services… How to View Delivery Times in eFactory… Shipment delivery and transit times are viewable in eFactory
Where to find receiving documents in eFactory
Steps to locate receiving documents in eFactory… steps on how to find, download, and action steps available when accessing receiving documents in eFactory… Log into eFactory Under the "Services" tab, select "Documents."
How to Schedule eFactory Reports
Steps to Schedule a Report in eFactory… In eFactory, various pre-existing reports are available for scheduling either by DCL or the customer… You can follow the instructions below to learn how to schedule an eFactory report that is already available
Setting Up Your eFactory Homepage Dashboard
Everything you need to know to customize your eFactory homepage dashboard… Your eFactory homepage dashboard provides you with a quick glance of all your key fulfillment metrics… actionable data for your day-to-day business as well as short cuts to dive deeper into various aspects of eFactory
Creating a Shipping Confirmation Email in eFactory
Step 1: Log into eFactory… If you want to send shipping confirmation emails to your customers, you can easily set them up in eFactory… Access the eFactory platform using your login credentials
How to Generate an ASN eFactory
Generate ASNs through eFactory for notification and receipt of inbound goods… Step 1: Navigate to the PO Notification Page in eFactory… Follow these steps to generate an ASN (advanced shipping notice) in eFactory
How to Receive eFactory Alerts and Notifications
Make sure you're getting important updates that may impact your business. Look for notifications and alerts in eFactory… Where do eFactory Notifications Appear?… What Information is Sent Through eFactory Alerts?
How to Mass Upload Multiple Orders to eFactory
Two methods for uploading multiple orders to eFactory at once… Steps to Mass Upload Orders in eFactory… Step 1: Orderpoints Tab Once you are logged into eFactory, click on Orderpoints
How to Find Your Monthly Fulfillment Invoices
Locating your DCL fulfillment fees in eFactory… Where do I find a copy of the invoice in eFactory?… locating your fulfillment invoice, please note that it is necessary to have administrator access in eFactory